How can we help you?

Can I pause my plan or restart it again?

Yes, you can. Sign in to VOXI and go to 'My plan' to opt out of your current plan – it won't refresh once its 30 days are over.

If you change your mind after opting out and want to stay with your plan after all, just choose ‘Stay with plan’ to reactivate. This option is only available while your 30 day plan is still active – if it’s expired you can just choose the plan you want to opt in again.

What happens when my plan ends?