How can we help you?

Your VOXI SIM should arrive within 1-3 working days.

What should I do if it hasn't arrived?

If you ordered a free SIM, please order another one here. Sometimes our SIMs can get lost in the post, so if you have already tried this, please get in touch. 

If you've already paid for your plan and your SIM has not arrived within 3 working days, please contact us using the chat button below so we can arrange a replacement - don't worry, your plan won't start until you put your SIM in your phone.

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