How can we help you?

My phone is broken, now what?

You can bring your phone to the nearest Vodafone store where we can check the phone for you. If we need to repair your phone, we will let you know about any charges and send the phone for repair to manufacturer approved engineers. If it’s covered by the manufacturer’s warranty, you won’t be charged for this.

Please note that damage to equipment isn’t covered by the manufacturer’s warranty. If it’s damaged rather than faulty, we’ll let you know how much the repair will cost.