How can we help you?

What's included?  

  1. Unlimited use of Snapchat, Instagram, WhatsApp, Facebook, Twitter, Pinterest, and Facebook Messenger, without eating your data. Your endless social data applies to the apps and the websites if you prefer to browse.
  2. If you’re tethering ( hotspotting ), any shared devices still benefit from endless social data and passes.

To keep your endless data active, you must always have some of your general data left. It doesn’t matter how little, just as long as there’s some data there. If you completely use up the data on your plan, your endless social data and endless music and video passes will become inactive.

What's not included?  

  1. Anything else you do online, such as browsing websites, sending emails and using maps comes out of your general data.
  2. Streaming videos and music on sites and apps such as YouTube, Netflix and Spotify, will come out of your general data if you don't add a video or music pass to your plan. 
  3. Making and receiving voice and video calls on Facebook Messenger, WhatsApp and Instagram is not included in your endless social data. 
  4. if you follow a link or a video that takes you out of an app, you’ll start using your plan’s data - unless it links to an app or site covered by another pass. For example, if you follow a link from Twitter to a YouTube video, you’ll use up your plan data to watch it – unless you also have a pass that covers YouTube.
  5. If you’re connected to a VPN or Proxy all data usage will come from your general data.
  6. You can’t use the Social Pass for streaming ‘Twitter Live’ or Facebook Gameroom.

Please note: some apps display additional content such as adverts, that play between songs on Spotify (picture, audio and video) or before YouTube videos – these adverts will come out of your monthly data allowance. Extensions or third party content such as location sharing/tracking, downloading and sending GIFs, sharing shopping links, the sticker market, external videos, maps and any app analytics, may also come out of your general data allowance.

© copyright 2019 all rights reservedSelf-service by