How can we help you?

What's included? 

  • Unlimited use of YouTube, Netflix, Amazon Prime Video, TikTok, UKTV Play, My5 and without eating your data. Your Unlimited Video data applies to the apps and the websites if you prefer to browse
  • You can tether another phone, laptop or tablet to your phone and your Unlimited Video will still apply when using those apps or websites on the other device
  • If you have a plan with Unlimited Video, your plan will also include Unlimited Social Media and Unlimited Music

To keep your unlimited data active, you must always have some of your general purpose data left. It doesn’t matter how little, just as long as there’s some data there. If you completely use up the data on your plan, your Unlimited Video data will become inactive.

What's not included?

  • Subscriptions to these services are not included and must be bought separately. For more info & terms see voxi.co.uk/terms. Terms for the individual app providers also apply
  • Tethering to devices like video game consoles, TVs, or smart devices such as Chromecast, Roku, or Fire TV Stick is not included, and will come out of your general data allowance
  • Adverts on any of the services included in Unlimited Video will not be covered. Data used to watch adverts will come out of your general purpose data allowance
  • Other versions of the YouTube service like YouTube Kids, YouTube Studio, YouTube Music, YouTube Kids for Android TV, YouTube for Android TV and YouTube VR aren’t covered under Unlimited Video
  • If you follow a link or a video that takes you out of an app, you’ll start using your plan’s data - unless it links to an app or site covered by Unlimited Social Media or Unlimited Music. For example, if you follow an advert from YouTube to a video on another website, you’ll use some of your general purpose data
  • If you’re connected to a VPN or Proxy all data usage will come from your general purpose data

Please note: extensions or third party content such as location sharing/tracking, downloading and sending GIFs, sharing shopping links, the sticker market, external videos, maps and any app analytics, may also come out of your general purpose data allowance.

© copyright all rights reservedSelf-service by